1. Introduction
ImageAssist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at ImageAssist.com.au.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and email address when you create an account
- Payment information when you purchase credits
- Communication preferences and correspondence with us
- Any other information you choose to provide
Image Data
When you use our service, we temporarily store:
- Original images you upload for enhancement
- Enhanced versions of your images
- Metadata associated with your images (file size, format, upload date)
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Usage data and service interaction patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI image enhancement services
- Process your transactions and manage your credits
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraudulent activity
- Comply with legal obligations
4. Image Storage and Deletion
Your images are treated with the utmost care:
- All uploaded images are encrypted during transmission and storage
- Images are stored on secure servers with restricted access
- All images (original and enhanced) are automatically deleted after 30 days
- You can request immediate deletion of your images at any time
- We do not use your images to train our AI models without your explicit consent
- We do not sell, share, or distribute your images to third parties
5. Information Sharing and Disclosure
We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who perform services on our behalf (payment processing, hosting)
- To comply with legal obligations, court orders, or governmental requests
- To protect the rights, property, and safety of ImageAssist, our users, or the public
- In connection with a merger, acquisition, or sale of assets (with notice to you)
6. Data Security
We implement appropriate technical and organizational measures to protect your information:
- SSL/TLS encryption for data in transit
- Encrypted storage for sensitive data
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You have the following rights regarding your information:
- Access and review your personal information
- Update or correct your personal information
- Request deletion of your account and associated data
- Request immediate deletion of your uploaded images
- Opt-out of marketing communications
- Disable cookies through your browser settings
9. Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
ImageAssist
Email: privacy@imageassist.com.au
Website: imageassist.com.au